This Privacy Policy sets out how Espresso Lane Ltd uses and protects any information that you give when you use this website.

Espresso Lane Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What information we collect

If you email us, we may collect the following:-
Name.Contact information, including email address.
Demographic information, such as post code, preferences and interests.
Other information relevant to customer surveys and or offers.

What we do with the information that we collect

We require information to understand your needs and provide you the best service.
For Internal record keeping.
We may use the information to improve our products and services.
We may send promotional emails about new products and special offers.

Cookies

A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about the web page traffic and improve our website in order to met the customers needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful. A cookie can not give us access to your computer or provides us with any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can modify your settings to decline, however, this may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites. However, once you have used these links to leave our website we can not be responsible for the protection and privacy of any information you may choose to give. Such sites are not governed by this particular statement. You should exercise caution and view their Privacy statement.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:-
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your prior permission or are required to be law.

You may request details of personal information which we hold about you under the Data Protection Act 1998.